Contacts
This page provides direct contact information for all benefit providers, including medical, dental, HSA, life, and other services. If you need assistance with claims, coverage, or account access, please reach out to the appropriate vendor listed below.
Medical
CareFirst BlueCross BlueShield
Pharmacy / Rx
RxBenefits
800-334-8134
customercare@rxbenefits.com
member.rxbenefits.com
Dental
MetLife
Vision
VSP
Life and AD&D
UnitedHealthcare
Disability
UnitedHealthcare
Employee Assistance Program
Optum
866-248-4096
liveandworkwell.com
Access Code: ADA
Business Travel Accident
Benefits Team
703-253-4359
benefits@diabetes.org
Retirement Savings Plans & Health Savings Account
Fidelity
800-343-0860
netbenefits.com/atwork
Flexible Spending Account
Flores
Legal and ID Theft
LegalShield
800-654-7757
shieldbenefits.com/adassoc
Pet Insurance
MetLife
Medicare Information
HTA
Here to Help
Questions?
We want you to feel confident that you’re making the right choices. Use this website to explore your benefits and access helpful resources, so you can make the best decisions for you and your family. In addition, the benefits team is ready to help answer your questions. Please email benefits@diabetes.org for additional help.